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About Us
Trusted by thousands of
customers worldwide, RaidenTech.com is an established company that
provides for your computer component needs, for businesses as well as
personal use. We sell computer components, video game accessories, and
hobby toys, including: memory modules, CPUs, storage products,
motherboards, software, Playstation memory, mini remote cars, and other
peripherals for PCs and Notebooks. We carry large inventories of both
OEM and Retail packaged products.
Our mission at RaidenTech.com is to enhance our online customers'
shopping experience. We achieve this by providing knowledgeable
pre-sales help and consulting, post-sales support, and by constantly
improving the ease-of-use and functionality of our site to give our
customers the tools that they need to make their shopping experiences
faster and more convenient. The moment a sales order is placed,we
fulfill it accurately and quickly. With our large inventory and
state-of-the-art shipping facility, the order is delivered in a timely
fashion. Trust us to serve your online computer purchases and you'll
never go anywhere else!
Sales Policies:
All sales are final. Sales Tax of 8.25% will be charged to all
California residents, except resellers. All items carry a 30 day
warranty unless otherwise noted. Returns of product, other than for
exchange or replacement, are subject to a 15% return fee. Shipping fees
and/or return shipping costs are Non-Refundable. No returns or exchange
after 30 days of receipt will be honored. Returns must be postmarked
before the 30 days of receipt to be valid. Should a replacement for a
returned item not be available, a credit will be issued or the product
will be substituted with one of same-or-better specifications. All
returned equipment must be issued a Return Merchandise Authorization (RMA)
number prior to return shipment. To be accepted, all returned products
must be conspicuously labeled with the assigned RMA number and
accompanied with a copy of the sales order or invoice. Customer must
pack items being returned complete, with all manuals, cables,
accessories, etc., as if they were new and working condition. Regardless
of condition, products must be packaged appropriately so as not to incur
physical damage during return shipping. Failure to do so may invalidate
both the RMA and the warranty. Unauthorized and/or unmarked returns will
not be honored. Raiden Tech will not be responsible for incidental or
consequential damages arising from the use of any product(s) that it
sells. Raiden Tech reserves the right to refuse service to anyone.
Price Policies:
Items in your Shopping Cart will always
reflect the most recent price displayed on the item's product detail
page. With respect to items sold by RaidenTech.com, we cannot confirm
the price of an item until you order; however, we do NOT charge your
credit card until after your order has entered the shipping process.
Despite our best efforts, a small number of the items may be mispriced.
In that case, we have the rights to cancel and refuse the order. We
will, at our discretion, either contact you for instructions before
shipping or cancel your order and notify you of such cancellation.
Please note that these policies apply to all products sold and shipped
by
RaidenTech.com
Corporate Headquarters
Raiden Technology, Inc.
City of Industry, CA
Phone: 626-968-9860
Fax: 516-706-0421
Email: Support@raidentech.com
Office hours are Monday through Friday, 12:00PM - 6:00PM Pacific Time.
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